Shipping and delivery policy

By ordering from my bike site, you acknowledge that you have read, understood and agreed to our shipping and delivery policy, and that means compliance with these policies in all of them. All our shipments are subject to all policies, terms and conditions of service provided by our shipping and delivery broker

how much is the shipping cost ?

On the occasion of the end of the year offers, all bikes are delivered for free

What is the approved shipping company?

The approved shipping company is Aramex and DHL or one of our representatives

Order shipping time

You will not have to wait long, as we are working on your request as soon as the purchase is completed.

. The shipment is delivered within the city of Riyadh from 1 to 3 working days.

. The shipment is delivered to all parts of the Kingdom from 2 to 7 working days.

How can I track my order?

The shipment number will be sent to your mobile number or email that was registered in the shipping data or registered in your account with us, and you can enter the tracking number in the control panel of the shipping company. You can also contact us for any inquiries related to shipping and delivery through the contact numbers if you encounter a problem.

Can I change my address after completing the order?

Yes, before shipping the order only.

: note

1- The product is ordered directly from the e-bike store, and payment is made before shipment through the various payment methods activated in the store

2- After the shipping process, the customer will be notified of the shipping information directly. The shipping company will contact the customer to coordinate between them at the appropriate time to deliver the order.

3- When the order is sent to the shipping company, the product is outside the powers of my bike store and the shipping company is responsible for the order.

4- If you are in some areas, governorates, or villages, the shipping company may ask you to reach a point to receive orders